Ann Rosser — Executive and Leadership Coach for Difficult Workplace Situations
Much of my work begins when someone realizes:
‘The situation is not going away.’
Over the years, I have worked with leaders, professionals, and teams navigating difficult workplace situations that have become increasingly difficult to address, carry, or ignore.
Sometimes it involves conflict. Sometimes communication breakdowns, leadership pressure, recurring tension, or difficult workplace dynamics.
Again and again, I have seen how quickly situations become heavier when difficult workplace conversations are postponed, expectations remain unclear, or tension goes unaddressed for too long.
Executive and Leadership Coaching
Background & Experience
Before founding Finding Resolution Consulting, I held senior executive roles in both a Fortune 500 company and a national physician association. For more than 20 years, I have worked with leaders, professionals, and teams navigating workplace challenges, communication issues, leadership pressures, and organizational change. Today, my work includes executive and leadership coaching with professionals, organization-sponsored engagements, and team workshops using DISC or Gallup/CliftonStrengths. I have also worked with leadership programs connected with Penn State, George Mason University, Virginia Commonwealth University, and Syracuse University, as well as federal-government settings. I am a Professional Certified Coach (PCC), a Gallup-Certified Strengths Coach, and a Supreme Court of Virginia certified mediator.
Workplace Conflict Coaching Grounded in Real Situations
What Shapes My Work
More than any particular method or framework, what shaped my work most has been listening carefully to how workplace situations actually unfold in real life.
Often the issue people initially describe is not the full issue.
Underneath it there may be uncertainty, pressure, assumptions nobody has addressed directly, changing dynamics inside a team, or conversations people are trying to avoid without fully realizing it.
How Ann Rosser Helps Leaders Address Difficult Workplace Situations
How I See the Work
Many workplace situations are not caused by one dramatic event.
More often, they build gradually through:
- avoided conversations →
- over-accommodation →
- unclear roles or responsibilities →
- hesitation →
- miscommunication →
- frustration that never gets addressed directly →
By the time someone reaches out, they are often not looking for motivation.
They are looking for perspective, clarity, language, support, and a better way to handle the situation without making it worse.
Sometimes the work involves one-to-one coaching. Sometimes it involves a workshop with a team. The focus may be a difficult workplace conversation, a leadership decision, or a team dynamic.
But almost always, the work involves helping people communicate more clearly and respond more constructively under pressure.
What Clients Say About Working With Ann Rosser
‘She helped me move from acting like an assistant to acting like a leader.’
‘It was really great to have someone outside I could talk to and ask: is this normal?’
Addressing Difficult Workplace Situations Before They Escalate
I do not believe difficult workplace situations need to become destructive before they are addressed.
Most situations become more manageable when they are addressed earlier, more directly, and before frustration, tension, or avoidance have had too much time to build.